Woxer Cares team is available by email to provide you with a stress-free experience!

Woxer FAQs

If your order is delayed, past the estimated delivery date, missing or marked delivered but you did not receive it please contact the shipping carrier immediately; and allow 3-4 business days for an update from them.&#xA0; Once they update you on the whereabouts of your order, and it was lost, damaged etc in transit email us, <a data-fr-linked="true" href="mailto:hello@woxer.com">hello@woxer.com</a>.

If your order is delayed, past the estimated delivery date, missing or marked delivered but you did not receive it please contact the shipping carrier immediately; and allow 3-4 business days for an update from them. Once they update you on the where

Where is my order?

SHIPPING

What are the perks of being a subscriber?

How do I log into my subscription?

How can I add a one-time add-on to my upcoming subscription order?

What if I want to receive my subscription sooner?

How do I select my underwear?

How do I swap a pair?

How do you pick the item that is sent to me?

Can I skip my subscription for the month?

How do I update or change my credit card?

How do I change my shipping info?

How do I cancel my subscription?

How can I cancel just one item from my subscription?

SUBSCRIPTION

Where can I find my tracking?

How much does shipping cost?

How long does it take for my order to arrive?

Where do you ship?

Taxes and Customs

Do you provide gift wrapping or discreet packaging?

How fast do you process orders?

What happens if my order is lost?

What is your return policy?

Start a Return

Can I cancel change or cancel my order?

How long does it take for my refund to process?

RETURNS & EXCHANGES

What material is Woxer made from?

Where is Woxer made?

Are these as soft as cotton and breathable?

Woxer made with PFA's?

Wedgie-free, panty line-free and chaffing-free?

Can I wear these under scrubs, a uniform, skirts and or leggings?

Is Woxer sustainable and chemical free?

What is your packaging made of, is it eco-conscious?

Cerifications

DESIGN AND MATERIALS

How do I know what style is best for me?

Size Chart

Why Woxer over Mens Boxers?

Are Woxers made in the USA?

Will you be releasing new colors or prints?

When do you restock?

STYLES & SIZES

Are these bralettes good for working out?

Are the bralettes padded or double-layered?

Are the bralettes breathable?

Does Boss bralette use the same fabric as Woxer Underwear?

BRALETTES

HOW TO WASH

How should I care for my Woxers in the wash?

CARE INSTRUCTIONS

In what currency are your prices?

Where do I enter my promo code?

My promo code is not working

Is the Woxer Gift Card an electronic card?

When does my gift card expire?

How do I redeem my gift card?

What forms of payment do you take?

PAYMENTS

How can I model for Woxer?

How do I become an influencer for Woxer?

MODEL+ INFLUENCER PROGRAM

Has my order shipped/where is my order?

My order shipped, but I needed to make changes

Does Woxer fit all body types?

What's Woxer’s phone number?

Where is my order?Updated 10 months ago